faq

FAQs

Resolve approved purchasing and artwork questions.

Before you enquire

Do I need print-ready artwork?

No. Describe whether you need design or artwork preparation in your enquiry.

Can I enquire as an individual?

Yes. Organization details are optional, including for plaque and personalized-object enquiries.

Are prices and deadlines fixed?

No. Availability, pricing and timing are confirmed in your quotation.

How do I send files?

The website does not upload files. Agree a suitable channel with Sales, then attach artwork in WhatsApp or email.

Does the form automatically submit my request?

No. It prepares a brief; you must send it yourself in WhatsApp or email.